How can we help? Real answers

Three steps: get an instant quote in 60 seconds, print our free prepaid Australia Post label and ship, then we inspect and pay you within 1-2 business days. Quote locked for 14 days.

Yes. Cracked screens, dead batteries, water damage, won't power on - we accept them all. Our Faulty tier starts at 15% of retail. We don't accept iCloud-locked, blacklisted, or financed devices.

If we find a difference between the quoted condition and the inspected condition, we send a revised offer. You can accept it or decline - if you decline, we ship the device back to you free of charge.

Very. Honest grading gets you the highest payout with no surprises. We inspect every device on arrival, so understating damage just delays your payment. Use our condition guide - see grading examples.

Phones, tablets, laptops and watches from Apple, Samsung, Google, Microsoft and major brands. Get an instant quote on your model.

Yes. We email you a free prepaid Australia Post label, you drop the parcel at any post office, and we cover the return label if your offer is declined after inspection. No drop-off fees, no surprises.

Bubble wrap or anti-static bag, then a padded mailer or small box with padding. Original box if you have it. Don't include charger or accessories unless requested - see packing guide.

Every prepaid label is fully tracked and insured. If a parcel goes missing in transit, we lodge a claim with Australia Post and pay you the agreed quote in full.

Bank transfer: 1-2 business days from inspection. PayPal: 1-2 business days. Store credit: same day with a 5% bonus on top.

Yes. Find a higher quote from another Australian buyback site within 7 days of getting your TekRevive quote? Send us the link and we'll beat it by $20.