TekRevive

Privacy Policy

Clear and fair, Australian owned. Reach us any time at hello@tekrevive.com.au.

Last updated: 24 June 2026

Our Commitment to Your Privacy

TekRevive is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following personal information from you:

  • Full name
  • Postal and email address
  • Phone number
  • Payment details (bank account name, BSB, and account number)
  • Device information (make, model, IMEI number)
  • Proof of identification (driver's licence or passport, where required)
  • IP address and website usage data

How We Collect Your Information

We collect your personal information in the following ways:

  • When you submit an online quote or sell order through our website
  • When you contact us via email, phone, or live chat
  • When you make a purchase from us
  • Through cookies and website analytics tools when you browse our website

How We Use Your Information

We use your personal information to:

  • Process your trade-in, purchase, or sell order
  • Verify your identity where required
  • Communicate with you regarding your order or enquiry
  • Process payments and issue refunds
  • Comply with our legal obligations, including reporting stolen or counterfeit devices to police
  • Improve our website and services
  • Send you promotional communications (only where you have opted in)

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

  • Payment processors and banking institutions for the purpose of completing transactions
  • Shipping carriers for the purpose of delivering or returning devices
  • Law enforcement agencies where required by law or where a device is suspected to be stolen or counterfeit
  • IT and website service providers who assist in operating our website and systems, under strict confidentiality agreements

Data Storage and Security

Your personal information is stored securely and protected against unauthorised access, modification, or disclosure. We take reasonable steps to ensure your data is kept safe.

Cookies and Website Analytics

Our website may use cookies to improve your browsing experience and collect anonymous usage data. You may disable cookies through your browser settings; however, this may affect the functionality of our website.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, it will be securely deleted or de-identified.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The most current version will always be available on our website. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us or email hello@tekrevive.com.au.